FAQ
Our FAQ (Frequently Asked Questions) is designed to provide you with clear and helpful information about our services and products at The Hall of Greatness. Here you will find answers to the most common questions our customers have, from creating personalized keepsakes to the materials we use.
Whether you want to learn more about the quality of our products, options for a frame, or how to contact us for special requests, the FAQ offers the answers you are looking for. We strive to make your experience as simple and enjoyable as possible, so you can confidently create your tribute to your loved ones.
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What is The Hall of Greatness?
The Hall of Greatness is a place where meaningful moments become lasting art.
We transform photos, words, and memories into powerful visual tributes — ready to inspire, honor, or uplift. Whether it’s a gift for someone special or a personal keepsake, each piece is crafted with care, printed on brushed aluminum, and finished to perfection.
Choose from our Ready-to-Ship Collection or create your own custom tribute in minutes.
At The Hall of Greatness, we believe everyone deserves to be remembered like a legend.
What’s included in the tribute package?
- 🖼️ Your personalized tribute, printed on premium brushed aluminum
- 🎨 Your choice of one of 12 elegant color finishes
- 💌 A heartfelt, personal letter, crafted with your words — printed and included inside
- 🧵 A discreet hanging system, so it’s ready to display the moment it’s unwrapped
- 🎁 Carefully gift-wrapped, with attention to detail and emotional presentation
✨ Delivered ready to give, so you don’t have to worry about a thing
What material is my artwork printed on?
We print on brushed aluminum dibond, a high-quality, modern material that creates a sleek, elegant look. This makes each artwork suitable for almost any interior.
What color options are available?
You can choose from 12 carefully selected frame colors, each designed to evoke a specific emotion. This turns your gift into a powerful and deeply personal tribute.
What is the delivery time for my order?
Since each artwork is fully custom-made, we operate with a delivery time of 10 to 14 working days. Every piece is carefully produced, just for you.
What frame colors are available, and how are they applied?
You can choose from 12 carefully selected frame colors, each designed to evoke a specific emotion or style. The color is not a separate frame — it’s printed directly onto the brushed aluminum (Dibond) surface.
This technique creates a unique, metallic edge with a modern matte finish, giving each piece a bold yet elegant look. It’s an original and durable way to complete the tribute — refined, stylish, and built to last.
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Can I provide my own quote?
Yes, absolutely.
Every tribute is designed to be personal — and that includes the words. You’re welcome to provide your own quote, message, name, or dedication. Whether it’s something famous, something heartfelt, or something only you could say, we’ll place it exactly where it belongs: at the heart of your tribute.
What is the size of the artwork?
Our artworks are available in various sizes to suit different spaces and occasions. Each format is thoughtfully chosen to present the tribute with strength, visibility, and elegance — whether you prefer a compact, subtle piece or a bold statement.
We offer two standard sizes for each style:
- Premium: a larger format for maximum impact (e.g. 50×50 cm or 51×34 cm)
Compact: a smaller, refined format for personal spaces (e.g. 24×24 cm or 24×16 cm)
Can I order larger or custom-sized artwork?
Yes, absolutely. If you’re looking for a larger piece or a fully custom design, we’re happy to help. Simply contact us directly and tell us what you have in mind — whether it’s a unique size, a specific location, or a personal concept. We’ll listen closely, offer suggestions, and provide a custom quote.
At Hall of Greatness, we believe every tribute should feel personal — so if you need something beyond our standard formats, you’re in good hands.
How can I contact you for questions or special requests?
We’re here to help — whether you have a question, a special request, or a custom idea you’d like to explore.
You can reach us directly via email or through our contact form on the website. We aim to respond within 24 hours with personal and thoughtful support.
For larger or custom projects, we’re happy to schedule a call and create a tailored proposal just for you.
Can I still change my order after payment?
Because we begin production right away, changes can only be made within 2 hours after payment. After that, modifications are unfortunately no longer possible.
What if I’m not satisfied?
Each piece is personalized and made especially for you. Therefore, returns are only accepted in the case of damage or production defects — which, of course, we will resolve immediately.
Why don’t you offer next-day delivery? I want to order today and receive it tomorrow!
We totally understand the excitement of wanting something right away – we feel the same when we find something we love! But we’re not a big warehouse or a fast-shipping giant. We’re a small, passionate team building something meaningful.
Everything we offer is thoughtfully created, assembled in-house, and carefully hand-packed with love and care. That means each order is part of a process that takes just a bit more time – not because we’re slow, but because we genuinely care about every detail.
We believe that good things are worth the wait – and we promise it’ll be worth yours.
That’s also why we created our /pages/🎁-on-time-delivery-for-your-special-momentguide – to help you plan ahead and make sure your order arrives in time for life’s most special moments.